Download Error [SOLVED]

laura_askew88 · Post by **laura_askew88** » 24 Aug 2013, 13:53

I am also having errors occur when I try to download, nothing related to Amazon at least, just an error page when I click the link to download the book. It's been 10 days since I chose that book to review, but haven't been able to download it.

taykay08 · Post by **taykay08** » 25 Aug 2013, 16:20

I am getting the "An error has occured. A report has been sent to the webmaster, Scott." page, and I am trying to download a book in pdf format. Let me know if you need more information. Thanks!

Misaela · Post by **Misaela** » 26 Aug 2013, 04:31

I also got the "An error has occurred" message for a Kindle gift download. Also, it is a paid review. Maybe it has something to do with the problem?

Eckhart Aurelius Hughes · Post by **Scott** » 28 Aug 2013, 23:21

The download script was broken over the last couple days due to a mistake on my part. I have fixed this.

-- 28 Aug 2013 11:27 pm --

FMChandler wrote:
Scott wrote:
FMChandler wrote:Scott, thank you again for trying but I am still getting the same error page. I have been stuck like this for a month now, and am at a loss as what to do.
I have taken a look in the database and all the codes seem to be present and in the right format. When is the last time you tried? I notice you posted your reply only 9 hours after I implemented the solution. Maybe you tried before I implemented the solution? Why don't you try downloading it again and let me know if it works for you now.
I tried again yesterday just in case the fix hadn't went through and again a few minutes ago when I got your message. It is still giving me the error page.

I cannot find any reason why this is happening to you. It seems unrelated to the other people's issues downloading books. I have contacted the author/publisher about this so that they can send me more info I can use to investigate.

You can hold on until we figure this out, or I can remove you from this book so you can try to find another one. Your choice. Let me know.

Sorry for any inconvenience.

FMChandler · Post by **FMChandler** » 28 Aug 2013, 23:59

[/quote]
I cannot find any reason why this is happening to you. It seems unrelated to the other people's issues downloading books. I have contacted the author/publisher about this so that they can send me more info I can use to investigate.

You can hold on until we figure this out, or I can remove you from this book so you can try to find another one. Your choice. Let me know.

Sorry for any inconvenience.[/quote]

If it is not to much trouble I would prefer to be removed from the book, so I can try another. Thank you again for all of the help, and good luck fixing the problem.