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Deletion of my account [resolved]

Posted: 15 Nov 2022, 03:44
by abajshdmdj
Hello,
I want to delete my account if possible.

Re: Deletion of my account

Posted: 15 Nov 2022, 05:01
by Kirsi Cultrera
E askyfullofstars10 wrote: 15 Nov 2022, 03:44 Hello,
I want to delete my account if possible.
Hi there,

And thank you for the message. It is possible to delete your account via the contact form. Before you do, would you mind telling me why you want to delete your account? Is there something the matter? Can I help you with something?

Wishing you a lovely day,

Re: Deletion of my account

Posted: 18 Nov 2022, 03:50
by abajshdmdj
No, nothing is the matter. I just changed my opinion and that is the reason why I want to delete my account. I filled the contact form but did not get any notification back about deleting.
Wish you a nice day!

Re: Deletion of my account

Posted: 18 Nov 2022, 13:11
by Kaitlyn Canedy
E askyfullofstars10 wrote: 18 Nov 2022, 03:50 No, nothing is the matter. I just changed my opinion and that is the reason why I want to delete my account. I filled the contact form but did not get any notification back about deleting.
Wish you a nice day!
Hi,

Thank you for letting us know, and we are sorry to see you go. Please use the Contact form and select "I want to delete my account" here-
contact.php

Thank you and have a good day!

Re: Deletion of my account

Posted: 18 Nov 2022, 13:31
by abajshdmdj
I did but then, it leads me to “privately contact miderators page”. Is it correct?

Re: Deletion of my account

Posted: 18 Nov 2022, 18:15
by Kaitlyn Canedy
E askyfullofstars10 wrote: 18 Nov 2022, 13:31 I did but then, it leads me to “privately contact miderators page”. Is it correct?
Hi,

Thank you for reaching out. Can you tell me what you see on that page? There may be an option to email reviewteamsupport@onlinebookclug.org. Please let me know so I can assist further. :)

Re: Deletion of my account [resolved]

Posted: 01 Dec 2022, 07:44
by abajshdmdj
I get the message below:

************
Important New Member Tips
Based on your post count, it seems you are a new member.

The below contact form is only good if your message to us needs to be kept specifically private. As a new member, you can usually get much faster support by reading the Frequently Asked Questions (FAQ) page or by making a public post in the "Suggestion Box" (a.k.a. Public Support Forum).

If you have a question that you think would be good to have answered in the FAQ, or answered more clearly there, please make a post in the Suggestion Box suggested that question and answer be included in the FAQ, so we can not only help answer your question but make the FAQ better for future new members.

We are all happy to help you! These tips are meant to help you get that help faster.
*************

And please, I have been asking you several times to delete it. If possible I want my account to be deleted quickly...

Re: Deletion of my account [resolved]

Posted: 03 Dec 2022, 16:48
by Kaitlyn Canedy
abajshdmdj wrote: 01 Dec 2022, 07:44 I get the message below:

************
Important New Member Tips
Based on your post count, it seems you are a new member.

The below contact form is only good if your message to us needs to be kept specifically private. As a new member, you can usually get much faster support by reading the Frequently Asked Questions (FAQ) page or by making a public post in the "Suggestion Box" (a.k.a. Public Support Forum).

If you have a question that you think would be good to have answered in the FAQ, or answered more clearly there, please make a post in the Suggestion Box suggested that question and answer be included in the FAQ, so we can not only help answer your question but make the FAQ better for future new members.

We are all happy to help you! These tips are meant to help you get that help faster.
*************

And please, I have been asking you several times to delete it. If possible I want my account to be deleted quickly...
Hi,

Thank you for reaching out. Since you do not see the option to delete your account on the Contact page, I am going to ask my manager to delete your account. Please allow 72 hours for this process to be completed.

Thank you!

Re: Deletion of my account

Posted: 04 Dec 2022, 10:16
by abajshdmdj
That's great! I expect to hear from you soon then...

Re: Deletion of my account [resolved]

Posted: 07 Dec 2022, 20:09
by Scott
abajshdmdj wrote: 01 Dec 2022, 07:44 I get the message below:

************
Important New Member Tips
Based on your post count, it seems you are a new member.

The below contact form is only good if your message to us needs to be kept specifically private. As a new member, you can usually get much faster support by reading the Frequently Asked Questions (FAQ) page or by making a public post in the "Suggestion Box" (a.k.a. Public Support Forum).

If you have a question that you think would be good to have answered in the FAQ, or answered more clearly there, please make a post in the Suggestion Box suggested that question and answer be included in the FAQ, so we can not only help answer your question but make the FAQ better for future new members.

We are all happy to help you! These tips are meant to help you get that help faster.
*************

And please, I have been asking you several times to delete it. If possible I want my account to be deleted quickly...
You simply need to scroll down on that page past that message to see the "delete account" option.

Re: Deletion of my account [resolved]

Posted: 08 Dec 2022, 09:01
by Kirsi Cultrera
Scott wrote: 07 Dec 2022, 20:09
abajshdmdj wrote: 01 Dec 2022, 07:44 I get the message below:

************
Important New Member Tips
Based on your post count, it seems you are a new member.

The below contact form is only good if your message to us needs to be kept specifically private. As a new member, you can usually get much faster support by reading the Frequently Asked Questions (FAQ) page or by making a public post in the "Suggestion Box" (a.k.a. Public Support Forum).

If you have a question that you think would be good to have answered in the FAQ, or answered more clearly there, please make a post in the Suggestion Box suggested that question and answer be included in the FAQ, so we can not only help answer your question but make the FAQ better for future new members.

We are all happy to help you! These tips are meant to help you get that help faster.
*************

And please, I have been asking you several times to delete it. If possible I want my account to be deleted quickly...
You simply need to scroll down on that page past that message to see the "delete account" option.
Hi, @abajshdmdj,

Did these instructions work for you? Let us know if there's anything else we can do!

Wishing you a lovely day,

Re: Deletion of my account

Posted: 10 Dec 2022, 13:46
by abajshdmdj
No! Unfortunately, it didn't. I just continuously encounter with the same page after that I request for the deletion of my account

Re: Deletion of my account

Posted: 10 Dec 2022, 16:54
by Kaitlyn Canedy
abajshdmdj wrote: 10 Dec 2022, 13:46 No! Unfortunately, it didn't. I just continuously encounter with the same page after that I request for the deletion of my account
Hi,

Thank you for reaching out. If you are still struggling with getting your account deleted, please send us an email at reviewteamsupport@onlinebookclub.org so we can assist you further. Thanks!

Re: Deletion of my account

Posted: 11 Dec 2022, 14:18
by abajshdmdj
I did, hope that it will work out this time...

Re: Deletion of my account

Posted: 11 Dec 2022, 16:30
by Kirsi Cultrera
abajshdmdj wrote: 11 Dec 2022, 14:18 I did, hope that it will work out this time...
Hi again,

Did it work out for you this time?

Wishing you a lovely day,