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I need help changing my email address on my account [resolved]
Posted: 18 Mar 2023, 15:38
by Donna Moss
How do I change my email on my account
Re: I need help changing my email address on my account
Posted: 19 Mar 2023, 01:06
by Melisa Jane
Donna Moss wrote: ↑18 Mar 2023, 15:38
How do I change my email on my account
Hi,
Thank you for reaching out. You can change your email address
here. Please let me know if you need assistance with anything else.
Thank you.
Melissa.
Official Reviewer Representative
Re: I need help changing my email address on my account
Posted: 21 Mar 2023, 18:35
by Crystal Abbott
I also need help with this. The link provided does not allow email to be changed. Only username and password. I tried entering in my current password to make changes, but that only took me to a page saying “thanks” without allowing me to change my email address.
Re: I need help changing my email address on my account
Posted: 22 Mar 2023, 13:14
by Kaitlyn Canedy
Crystal Abbott wrote: ↑21 Mar 2023, 18:35
I also need help with this. The link provided does not allow email to be changed. Only username and password. I tried entering in my current password to make changes, but that only took me to a page saying “thanks” without allowing me to change my email address.
Hi,
Thank you for reaching out. Can you tell me what happens when you try to change the email address via the link Melissa provided? If you are receiving any error messages when trying to change the email, please post a screenshot so I can advise further.
Re: I need help changing my email address on my account
Posted: 05 Apr 2023, 13:54
by Evangeline Khumalo
i don't know if i am posting on the right page but i had changed my email because my paypal got shut down but the payment for my recent review went to the old address that no longer works. i tried to change my paypal email but it said that once a payment has been made then it can no longer be changed. why?
Re: I need help changing my email address on my account
Posted: 06 Aug 2023, 15:55
by Kirsi Cultrera
Evangeline Khumalo wrote: ↑05 Apr 2023, 13:54
i don't know if i am posting on the right page but i had changed my email because my paypal got shut down but the payment for my recent review went to the old address that no longer works. i tried to change my paypal email but it said that once a payment has been made then it can no longer be changed. why?
Hello,
And thank you for reaching out. I am very sorry for the delay in answering your message. I am not sure why it is that way, but this is correct; once a payment has been made, the system does not allow changing the PayPal address. I am sorry that I can't give you a more favorable answer.
Let me know if there's anything else I can do for you.
Thank you, and have good day,