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Suggestions to improve. [resolved]

Posted: 09 May 2023, 09:56
by Kavita Shah
Suggestion 1: If an Amazon review is published, instead of saying that we did it, we post a link of our comment. Because that will be the next step when moderators aren't able to find our Amazon comment. It saves one step.

I think this saves time. Please tell if it is feasible.

Suggestion 2: There are many similar comments related to Amazon comments, so I think Amazon specific links can be added to Guidelines and Basics. A link to the tab where users can input their Amazon queries.

Or there should be explanation about what to do, or how to go about fulfilling the request as many books have asked for Amazon reviews.
Like a special Amazon forum.

Re: Suggestions to improve.

Posted: 12 May 2023, 11:53
by Francine Jackson
I have been reviewing books for a professional organization since 1994, and have never been asked to verify my purchase. Granted, many books I have reviewed have been sent to me, but the reviews of the ones I've bought have always been accepted. I am sorry that your organization has had reviewers not buy a book and review it, anyway, but it strikes me as quite unprofessional to have to prove that a person paid money to buy a book. This happened because I sent a review for a book (twice), and both copies seem to have been placed into a black hole because I could not locate my sales slip. Francine Jackson

Re: Suggestions to improve.

Posted: 13 May 2023, 05:14
by Melisa Jane
Francine Jackson wrote: 12 May 2023, 11:53 I have been reviewing books for a professional organization since 1994, and have never been asked to verify my purchase. Granted, many books I have reviewed have been sent to me, but the reviews of the ones I've bought have always been accepted. I am sorry that your organization has had reviewers not buy a book and review it, anyway, but it strikes me as quite unprofessional to have to prove that a person paid money to buy a book. This happened because I sent a review for a book (twice), and both copies seem to have been placed into a black hole because I could not locate my sales slip. Francine Jackson
Hi,

Thank you for reaching out. I'm very sorry you couldn't find your receipt. I'm not sure why you think that book purchase verification is unprofessional. Can you suggest other ways to determine whether or not the book was purchased?

Thank you.
Melissa.
Official Reviewer Representative

Re: Suggestions to improve.

Posted: 16 May 2023, 03:15
by Kavita Shah
Hi @Melissa Jane are my suggestions okay?

Re: Suggestions to improve.

Posted: 06 Aug 2023, 17:15
by Kirsi Cultrera
Kavita Shah wrote: 09 May 2023, 09:56 Suggestion 1: If an Amazon review is published, instead of saying that we did it, we post a link of our comment. Because that will be the next step when moderators aren't able to find our Amazon comment. It saves one step.

I think this saves time. Please tell if it is feasible.

Suggestion 2: There are many similar comments related to Amazon comments, so I think Amazon specific links can be added to Guidelines and Basics. A link to the tab where users can input their Amazon queries.

Or there should be explanation about what to do, or how to go about fulfilling the request as many books have asked for Amazon reviews.
Like a special Amazon forum.
Hello,

And thank you for reaching out. I am sorry for the delay in answering your message. Thank you for your valuable suggestions. Scott has recently added some information about Amazon reviews to the Review Team Support forum. Here are the links for reference:
https://forums.onlinebookclub.org/viewt ... 2&t=343813
https://forums.onlinebookclub.org/viewt ... 2&t=346882

Let me know if there's anything else I can do for you.

Thank you, and have a good day,

Re: Suggestions to improve.

Posted: 06 Aug 2023, 23:34
by Kavita Shah
Kirsi Cultrera wrote: 06 Aug 2023, 17:15
Kavita Shah wrote: 09 May 2023, 09:56 Suggestion 1: If an Amazon review is published, instead of saying that we did it, we post a link of our comment. Because that will be the next step when moderators aren't able to find our Amazon comment. It saves one step.

I think this saves time. Please tell if it is feasible.

Suggestion 2: There are many similar comments related to Amazon comments, so I think Amazon specific links can be added to Guidelines and Basics. A link to the tab where users can input their Amazon queries.

Or there should be explanation about what to do, or how to go about fulfilling the request as many books have asked for Amazon reviews.
Like a special Amazon forum.
Hello,

And thank you for reaching out. I am sorry for the delay in answering your message. Thank you for your valuable suggestions. Scott has recently added some information about Amazon reviews to the Review Team Support forum. Here are the links for reference:
https://forums.onlinebookclub.org/viewt ... 2&t=343813
https://forums.onlinebookclub.org/viewt ... 2&t=346882

Let me know if there's anything else I can do for you.

Thank you, and have a good day,
Hi Kirsi,
Yes it is really nice to see 2 topics with information related to Amazon reviews. And users can post their queries too. Great job!
Thank you very much.
Good day to you!

Re: Suggestions to improve.

Posted: 07 Aug 2023, 17:12
by Kirsi Cultrera
Kavita Shah wrote: 06 Aug 2023, 23:34
Kirsi Cultrera wrote: 06 Aug 2023, 17:15
Kavita Shah wrote: 09 May 2023, 09:56 Suggestion 1: If an Amazon review is published, instead of saying that we did it, we post a link of our comment. Because that will be the next step when moderators aren't able to find our Amazon comment. It saves one step.

I think this saves time. Please tell if it is feasible.

Suggestion 2: There are many similar comments related to Amazon comments, so I think Amazon specific links can be added to Guidelines and Basics. A link to the tab where users can input their Amazon queries.

Or there should be explanation about what to do, or how to go about fulfilling the request as many books have asked for Amazon reviews.
Like a special Amazon forum.
Hello,

And thank you for reaching out. I am sorry for the delay in answering your message. Thank you for your valuable suggestions. Scott has recently added some information about Amazon reviews to the Review Team Support forum. Here are the links for reference:
https://forums.onlinebookclub.org/viewt ... 2&t=343813
https://forums.onlinebookclub.org/viewt ... 2&t=346882

Let me know if there's anything else I can do for you.

Thank you, and have a good day,
Hi Kirsi,
Yes it is really nice to see 2 topics with information related to Amazon reviews. And users can post their queries too. Great job!
Thank you very much.
Good day to you!
Good day to you too, Kavita!