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He's written a handful of bestsellers and mainly focuses on investigating various phenomena from a journalistic perspective.
Personally, I read Outliers in high school and really enjoyed it, so now I'm in the middle of reading Tipping Point.
However, I've seen a lot of hate online recently claiming his work isn't very meaningful and only follows random cases to support the points he's trying to make.

What are your thoughts on him and his books?

I found the Outliers by Malcolm Gladwell to be an exceptional book. I even did a presentation centering around his 10,000 hours theory. I don't see why his works are criticized.

I thought Outliers was outstanding but felt Tipping Point was slightly repetitive. Nevertheless, I enjoyed reading both books, though several people believe his books are overhyped.

His books have been criticized quite a bit for making misleading claims. I think the podcast If Books Could Kill has an episode on the topic.

I remember starting to skim through “The Tipping Point” and being seriously annoyed by cherry-picked examples in “Outliers”. He’s got a gift of phrasing and a slightly out-of-the-box approach that is intriguing, but it’s more clever journalism than any real science. I’d rather read an economist - or Thomas Sowell.