Issue with verifying phone number

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Bhavesh Mynam
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Joined: 29 Jun 2023, 10:06
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Issue with verifying phone number

Post by Bhavesh Mynam »

Hey everyone, I'm having an issue with verifying my phone number on the review team menu. When I click "Verify Phone Number", it doesn't send me a text message. Does anyone know how I can fix this?
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Melisa Jane
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Post by Melisa Jane »

Hi,

Thank you for reaching out. Can you please send a short video showing the error you are referring to here?

Thank you.
Melissa.
Official Reviewer Representative
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Bhavesh Mynam
Posts: 3
Joined: 29 Jun 2023, 10:06
Bookshelf Size: 0

Post by Bhavesh Mynam »

Hi Melissa, thank you for taking the time to help me. Where would you like me to send the video?
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Natasha Emmert
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Joined: 03 Jul 2023, 15:09
Currently Reading: Charmed Night
Bookshelf Size: 2

Post by Natasha Emmert »

I'm having the same problem. I hot the verification button and the pages looks like it is loading but it just flashes like it's loaded but it's the same screen.
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Kirsi Cultrera
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Post by Kirsi Cultrera »

Bhavesh Mynam wrote: 03 Jul 2023, 15:04 Hi Melissa, thank you for taking the time to help me. Where would you like me to send the video?
Hello,

And thank you for reaching out. I am very sorry for the delay in answering your message. I am following up on this; have this issue already been resolved or are you still experiencing problems with the phone number verification?

Let me know if there's anything I can do for you.

Thank you, and have a good day,
Kirsi
Official Reviewer Representative
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