Can reviewers get additional info about authors?

[anomalocaris]

Odd question I know, but something has come up in the review process that makes it important for me to have a little more info about an author before I complete the process. Are we allowed to ask for info? I PMed Scott, but it looks like he hasn't read the message (no worries! I'm sure he has hundreds to deal with daily!), so I thought I'd run it by this forum in case someone else might be able to help. It's a sensitive issue, so I'd prefer to deal with it in PM rather than an open forum, if there's a mod who might be willing to help me out via PM.

[gali]

Scott is the only one who deals with the review process. He will answer your pm or will answer this thread when he can. It can take awhile though, so maybe you should processed with the review meanwhile. I would help you if I could.

[anomalocaris]

Thanks Gali.

I'll just wait for him then.

[Scott]

I made the rules so that reviewers and authors don't communicate directly, to protect the integrity of the review system. However, I can of course work as a middleman in special circumstances to get a questioned answered.

Let me deal with this on PM.

[anomalocaris]

Thanks, Scott. I PMed you earlier about it, so you have the details. Get back to me when you can. I'll put the review on hold for now, until I hear from you.

-- 12 May 2014, 21:54 --

Just bumping this up as a reminder that I'm still waiting to be contacted on this. I have no idea what the usual wait time is for this site. Maybe the delay is normal.

[Scott]

I just sent you a PM.