Phone number verification, and its bonus points. (Resolved)

Bettny Andrade · Post by **Bettny Andrade** » 11 Apr 2023, 12:02

Hello.

I would like to know about the verification of the phone number. I got the option to do it, I got the code, and when I placed it, and sent, the page did not finish loading, I reloaded it and nothing else came out, and the option does not appear.

How can I get my verification points from my phone number?

Thank you very much!

Carlos Mata Saenz · Post by **Carlos Mata Saenz** » 11 Apr 2023, 14:30

It would be great to know, as well, when it will be reflected on the score, please? I did verify my number and got the confirmation, however nothing changed in my score.
Thanks.

Post by **Melisa Jane** » 12 Apr 2023, 23:57

Hi,

Thank you for reaching out. I've forwarded this to our developers. Please be patient as the issue is being looked into.

Thank you.
Melissa.
Official Reviewer Representative

Bettny Andrade · Post by **Bettny Andrade** » 13 Apr 2023, 16:32

Melissa Jane wrote: ↑12 Apr 2023, 23:57 Hi,

Thank you for reaching out. I've forwarded this to our developers. Please be patient as the issue is being looked into.

Thank you.
Melissa.
Official Reviewer Representative

You are very kind thank you so much.

Bettny Andrade · Post by **Bettny Andrade** » 17 Apr 2023, 15:59

Melissa Jane wrote: ↑12 Apr 2023, 23:57 Hi,

Thank you for reaching out. I've forwarded this to our developers. Please be patient as the issue is being looked into.

Thank you.
Melissa.
Official Reviewer Representative

Updating, the points already appear. Thank you so much.

Martha Tembo 4 · Post by **Martha Tembo 4** » 23 Apr 2023, 06:36

Am a new member my cell phone number is saying undefined am from Zambia ,

Post by **Melisa Jane** » 27 Apr 2023, 07:42

Update:

This was resolved, and the bonus points were awarded. Please let me know if you have any problems with this.

Thank you.
Melissa.
Official Reviewer Representative

Kiomee · Post by **Kiomee** » 12 May 2023, 08:58

I'm unable to verify my phone number.
I'm been told invalid number

Post by **Kirsi Cultrera** » 06 Aug 2023, 17:22

Kiomee wrote: ↑12 May 2023, 08:58 I'm unable to verify my phone number.
I'm been told invalid number

Hello,

And thank you for reaching out. I am sorry for the delay in answering your message. I am following up on this; has this issue already been resolved? If not, kindly tell me which form you used when you added the phone number? This will allow me to assist you further.

Let me know if there's anything I can do for you.

Thank you, and have a good day,